Contact Bharat Club

Reach us

Have a question or need help with your Bharat Club account? Our support team is here for you. The fastest way to get assistance is through our in-app chat or by emailing us directly, no phone queues, no hold music, no delays.

Contact us

• Email: [email protected]
• In-app chat: Available inside your Bharat Club account, tap the chat icon at the bottom-right of your screen.

We aim to respond to all emails within 24 hours. For urgent issues, a pending withdrawal, a PhonePe, GPay, or BHIM UPI payment not reflecting, or a ticket not appearing in your account, in-app chat delivers the fastest resolution.

Office hours

Our support is structured across two tiers to make sure you are never left waiting for long:

• Automated in-app chat: 24/7, every day of the year, instant answers on draw schedules, result checks, wallet balances, and UPI payment status.
• Live human agents: Monday to Sunday, 9:00 AM to 9:00 PM IST, for account-level queries that need personal investigation, such as disputed transactions, KYC reviews, or bonus credit discrepancies.

Outside live-agent hours, the automated chat resolves most common questions on the spot. If your issue requires a human agent, email us at [email protected] and a team member will pick it up when agents open at 9:00 AM IST. Response times for email are typically under 24 hours, often faster during peak draw days.